FAQ

Select a class that is right for your child- based on age and skill level. If you have any questions, please contact the office at 206-362-7447.

Register online, in-person, or if you would like to register over the phone with a credit/debit card or checking account, you may do so at anytime.

Families who are currently registered may enroll or transfer a class online through our Customer Portal. Please note: Transfers between locations cannot be completed online and must be completed in person or over the phone.

If you are not currently registered, please take a moment to REGISTER. It’s very easy. However, if you have been to SGA (even if you have not taken a class before), please call us at 206-362-7447 to verify your account information. This will prevent duplicate accounts.

Our program is year-round and features monthly continuous enrollment. The schedule runs year round starting in September. As long as your fees are up to date the only way to become un-enrolled from our program is to fill out a drop request form. (See our drop policy below.)

If you need to become inactive in the program, a Drop Request Form (pdf below), MUST BE received by the 1st of the final month you wish to participate in class(es). If the drop form is returned after the 1st of the month, the earliest drop date will be for the last day of the following month.

Example: If a family does not wish to attend classes in June, the drop form would need to be filled out, signed, and returned no later than May 1st. Their final day of class would be May 30th. If a family submits the drop form May 2nd, their final day of class would be June 30th.

All drop requests will be for the last day of the month.

Verbal drop requests are not accepted.

Drop Request Form

Select the Drop Request Form link above to download a copy of the form. We also have copies available at the front desk.

Medical Drops: For medical situations verified by a written acknowledgment from a licensed medical practitioner, a credit prorated from the date the letter is received by SGA will be issued. We are unable to offer retroactive requests for medical credit.

Please Note:

UNLESS WE RECEIVE PROPER NOTICE, YOU WILL BE RESPONSIBLE FOR THE NEXT MONTH’S BILLING TUITION.

No your child is automatically re-enrolled every month unless we are otherwise properly notified.

Yes, as long as there are open spots in a class. We will prorate tuition accordingly. Tuition payment will be due at the time of registering for a class.  We cannot hold spots in a class without payment.

Yes, there is no charge to change classes. Either make the change online (space permitting), at the front desk, or give us a call. We will do our very best to accommodate your class change.

Our tuition system is very simple. We charge a lifetime registration fee of $55 per family.

Click here to view our current rate table.

You pay for all classes monthly and there is no commitment to stay enrolled. If for any reason you decide to discontinue a class, simply fill out a Drop Request Form (PDF) and return it to the front desk by the 1st of the final month you wish to participate in class(es), and we will remove your child from the class.

When you decide to come back, we’ll find a class that is open and you may re-enroll at anytime, as space is available.

While we make this transition very simple, we encourage all students to stay enrolled and attend class regularly in order to progress in their gymnastics career. Lots of breaks and absences can interrupt training and motivation and can slow down progress.

Payments for classes are due at the time of Registration. This enables us to keep a more accurate count of how many students are enrolled for each class without overbooking classes.

After your first initial payment at the time of registration, payment is then due on the 20th of the month for the following month’s tuition (ex. September 20th is October’s payment, October 20th is November’s payment, etc.) This means that the month you register will possibly have two payments posted, a payment for the current month and on the 20th a payment for the next month.

If payment is not received by the 19th (cash or check) and you have not withdrawn from class the credit/debit card or checking account that is on file will be automatically charged for the next month’s tuition. This also ensures that your child’s spot in class is secured.

If there are changes to your credit/debit card the new information must be received by the 19th of the month. If your payment doesn’t go through for any reason by the 25^thof the month you will be charged a $25.00 late fee. If delinquent tuition is still not paid by the first of the month, your child(ren) will be un-enrolled, and children on the waiting list will be called. When you decide to come back, re-enrollment fees may apply.

Yes. Just be sure to stop in before the 19th of the month to make payment for the following month. If you are unsure of payments posted to your account, please login online and check your transactions.

YES! Feel free at anytime to go to our website and click on the parent portal login link. Then you can login in to see transactions, change billing information, etc.

We do not offer credit and/or refunds for cancelled classes due to holiday, vacation, illness, weather or any other reason. SGA does not issue refunds. All sales are final for any product and/or service purchased and/or provided by SGA.

No, just like a gym membership, your tuition pays for a class spot, REGARDLESS OF ATTENDANCE. Tuition will not be prorated for absences.

As a courtesy we offer Gym Time and Indoor Playground to currently enrolled students. Please see our MISSED CLASSES Policy below.

We understand that occasionally individuals will miss practice and in these instances we offer Indoor Playground and Gym Time to our currently enrolled students, at no additional charge.  These options are available to attend due to missed classes, but are not the same as attending a progressive and structured class.

Make sure your child is dressed properly for class. (ie. Shorts, T-shirts, warm-up pants or leotards). Your child needs to be able to move their arms and legs freely. Leotards are not required, but we do have them available to purchase.

Children’s hair should always be pulled securely away from their face. All hair shoulder length or longer must have a hair tie.

For your child’s safety, please remove all jewelry. Stud earrings are allowed, no dangles.

Your child’s progress will be tracked by their instructor throughout the year. When your child accomplishes the proper skills, your child’s instructor will notify the front desk and the SGA staff will work directly with you to schedule your child’s new class.

If for any reason you decide to discontinue a class, simply fill out a Drop Request Form (pdf below) and return it to the front desk by the 1st of the final month you wish to participate in class(es), and we will remove your child from the class. If the drop form is returned after the 1st of the month, the earliest drop date will be for the last day of the following month.

Example: If a family does not wish to attend classes in June, the drop form would need to be filled out, signed, and returned no later than May 1st. Their final day of class would be May 30th. If a family submits the drop form May 2nd, their final day of class would be June 30th.

All drop requests will be for the last day of the month.

Verbal drop requests are not accepted.

Drop Request Form

Select the Drop Request Form link above to download a copy of the form. We also have copies available at the front desk.

Please Note: UNLESS WE RECEIVE PROPER NOTICE, YOU WILL BE RESPONSIBLE FOR THE NEXT MONTH’S BILLING TUITION.

Your child’s progress is continuously tracked by our instructors throughout the year. If you have any questions about your child’s progress feel free to ask the instructor anytime before or after class.  You can also view your child’s skill chart anytime through your Customer Portal.