Policies & Waivers

Once tuition fees have been paid, participants are committed to that month. Registrations are continuous and remain in effect until written notice of a cancellation is provided and confirmed. If a member would like to cancel a registration, written notice must be provided through our online drop request form by the 1st of the month to avoid being charged and committed to future months.

We accept the following payment methods:
Visa, Mastercard and AmEx (with a 3.5% surcharge fee) and E-check (ACH)

• Class prices vary depending on the program and class duration. Monthly payments are calculated on a yearly amortized tuition schedule (48-weeks of classes). 
• Monthly tuition remains the same each month, regardless of the number of classes held within that month. Scheduled SGA closures, as well as shorter / longer months, are already calculated into the annual average tuition cost so your payments stay the same each month and you are not paying for days when the facility is closed. Credits and / or tuition pro-rates will not be provided for scheduled closures after the date of your enrollment.
• To view our current rates, visit: Current Rates
• The first month’s tuition (pro-rated if applicable) and a lifetime registration fee of $55 are due at the time of registration. All subsequent payments are processed on the 20th of each month for the following month and all guidelines outlined within will apply thereafter..
• Monthly tuition will be auto-drafted from the credit card or bank account on file on the 20th of the month. If an account holder would like to pay by cash, payments must be received by the 19th of the month or the credit card or bank account on file will be charged.
• A late fee of $25 will be applied for any fees not paid by the 25th of the month.
• Please monitor your payment method on file. An NSF fee of $35 will be applied for any returned payments or bank drafts.
• Any fees not paid by the 1st of the month will result in immediate cancellation and removal from the program.
• New and updated billing, address and telephone information is the responsibility of the account holder. It is not the responsibility of Seattle Gymnastics Academy to notify the member of expired credit cards and NSF returns.

Billing Authorization: By registering for programs at Seattle Gymnastics Academy, the account holder represents and warrants that they are paying for a service from this facility or from other merchants through this facility and that:

• Any credit card, banking and personal information they supply is true and complete.
• Charges incurred by the account holder will be honored by their credit card company or financial institution.
• The account holder will pay the charges incurred at the posted prices, including any applicable taxes, fees and penalties, and
• The account holder understands that monthly payment amounts may change based on program enrollment / class duration and may include additional fees including, but not limited to, late fees, uniform fees and competition fees.

Automatic Payments: By providing online payment information to Seattle Gymnastics Academy, the account holder authorizes the facility to automatically charge their credit card or bank account on a recurring monthly basis. 

• The account holder understands and has read the policies of Seattle Gymnastics Academy and understands the named persons and / or participants are enrolled in a program that has recurring monthly tuition.
• The account holder is responsible to make timely payments of all balances due on their Seattle Gymnastics Academy account. If, for whatever reason, payments cannot be processed and an account balance remains overdue, the account holder understands that enrollment in classes will be canceled and they will be responsible for all costs incurred for collection of any delinquent payments.

• If you do need to cancel your enrollment, an official notice of cancellation must be provided through our online drop request form by the 1st of the final month you wish to participate in class. (Example: If you do not wish to attend classes in June, submit the drop form no later than May 1. In this case, your final class will be May 31.) 
• All notices of cancellation received after the 1st of the month will be applied to the end of the following month and you will be responsible for that month’s tuition whether you can attend or not. 
• Please note that coaches and / or team leads cannot drop students from classes and all requests must be received in writing and confirmed by our Member Services Staff in order to take effect.
• All drop requests will be for the last day of the month and verbal drop requests are not accepted.
• Seattle Gymnastics Academy must meet our minimum class sizes at all times in order to run a class. SGA reserves the right to cancel any programs with insufficient registration or combine classes in order to meet our minimum enrollment numbers. 
• If SGA must cancel a class due to enrollment or scheduling issues, we will transfer the participant to the next available class of their choice. If we cannot find a comparable and convenient alternative option and tuition has been paid, a full pro-rated refund for that participant will be provided. Please note: lifetime registration fees are non-refundable.

As a courtesy to our families, we will make exceptions for doctor-certified injuries or long-term illnesses. Medical cancellations will receive a prorated credit or refund for any missed classes remaining in the month, when a doctor’s note is provided. Prorated credits and / or refunds are based on the date SGA receives the doctor’s note at the front desk. If we are presented with a doctor’s note after the activity has passed, we cannot issue credits or refunds. If a family wants to hold the participant’s spot in the class, future monthly tuition payments are still required. If a family chooses to withdraw, future monthly payments will be canceled and the student will be removed from the class. Please note: that re-enrollment is not guaranteed and will be based on availability. 

In the event that Seattle Gymnastics Academy must cancel a program offered at our facility due to unforeseen circumstances that are beyond our control (including coach illness, extreme weather, power outage, gas leak, global pandemic, etc.) we will provide a non-refundable account credit for any missed classes.

• Once an account credit is issued, the credit amount is non-refundable. Account credits may be used towards future programming and activities at SGA. Credits have no expiration date, however, credits will only remain available for immediate use for one year after being issued. If returning to SGA more than one year after a credit was issued, please contact our Member Services staff directly for assistance.

MISSED CLASSES

Due to class ratios, safety and the structure of our programs, make-up classes are NOT offered. By registering for programs, a class spot is secured for the participant, whether they attend or not. 

We understand life happens and for a number of reasons, classes are missed from time to time. And so, SGA provides resources to help gymnasts retain momentum and physical activity while they are out of the gym by way of providing free access to our Vimeo On Demand Video Library.

When your gymnast misses class, we can provide you with a code that will give you free access to our On Demand library (you can continue to access the library as long as you are enrolled at SGA, so we will supply only one code per household as that’s all that will be required for access). Our Member Services Staff can answer any questions you have about missed classes and assist you with access to SGA’s Video on Demand Library.

CLASS TRANSFERS

We understand that situations can change and participants may age up, level up or a family’s schedule may adjust. Therefore, participants may transfer to a different class at any time, as long as there is availability. If there is a tuition difference, we will make the necessary adjustments and collect any balance due at the time of the transfer.

We reserve the right to switch a student to a different class due to low enrollment, when the participant has difficulty keeping up with the class, lacks sufficient skills compared to the other students, or would be more successful in a different class. All students must meet the prerequisite age and / or skill requirements before attending the class, unless permission is granted by our leadership team.

We also understand that each of our team members has a diverse and unique teaching style and not every participant and coach combination is the right fit.  We want everyone to love their SGA experience, so please bring any concerns you may have to our immediate attention so we can work together to find an appropriate solution.

WAITLIST POLICY

If a program is full or pending, a waitlist option is available. To prioritize movement and advancement of our current students and to allow new students to enroll more easily, we fill class spots from the waitlist on a priority based system, using the following criteria:

• Promotion students: open positions are first offered to students awaiting a promotion (whether this be a preschool gymnast moving to the next age group, or a gymnast moving to the next level, i.e., from Gymnastics 1 to Gymnastics 2).
• Currently enrolled students needing to change day / time: if open spots remain after promoted students are contacted, we contact currently enrolled students needing to change their day or time of class due to scheduling conflicts.
• New students: if open spots are still available after contacting our currently enrolled students meeting the above criteria, the spots will then be offered to new students.

All waitlist communications are sent via email and SGA app, so please verify that your contact information and email address on file is current to make sure you are receiving these emails. . 

• When there is an opening in the program, all waitlisted participants will be emailed / sent an app push notification at the same time based on their priority status and spaces will be filled on a first come, first served basis. Therefore, it is best to contact us via phone call as soon as you see the email notification come through to claim your spot. 
• All waitlist enrollments must be accepted and processed by calling our Member Services Staff directly. Email responses to a waitlist notification are not sufficient to confirm your enrollment.

Please only waitlist for programs that you highly desire and that will fit your schedule. 

• Participants can go on a maximum of three wait lists at one time. 

Due to program demand and high waitlist volumes, if we do not hear from you regarding a waitlist opening, the waitlisted participant will be removed from the waitlist. We do this in order to prioritize advancement for our current students, move through waitlists at a reasonable pace and successfully fill our programs.

• Once registered, SGA does not offer credits or refunds. 
• All camp transfers are subject to availability and must be requested a minimum of one week before the initial camp start date. One transfer per registration is permitted.
• If your child is ill or, for any reason, misses one or more days of camp, no credits or refunds will be provided due to the absence.
• After a camp commences, prorated credits and / or refunds are issued for medical reasons only and a doctor’s note must be provided. Prorated credits and / or refunds are based on the date SGA receives the doctor’s note at the front desk. If we are presented with a doctor’s note after the activity has passed, we cannot issue credits or refunds. 
• In the event that Seattle Gymnastics Academy must cancel a program offered at our facility due to unforeseen circumstances that are beyond our control (including coach illness, extreme weather, power outage, gas leak, global pandemic, etc) we will provide a full non-refundable credit on your account for any missed camp dates.
• If a child can not adhere to staff instruction and safety requirements, they will be removed from the program and a pro-rated refund will be provided for the remainder of the camp.

Please bring all camp registration issues / conflicts to our attention immediately, so we can best assist you in finding an appropriate solution.

Cancellations: Our parties often book up 2 months in advance and therefore, SGA does not provide credits and / or refunds once a party booking is confirmed.  

Switching Dates: A minimum of 3 weeks notice must be given to switch the date / time of your party. There is a limit of one date / time change per booking.

Party Guests: In order to keep the party safe and fun, we require you to keep the guest list to a maximum of 20 participants. Please remember to include the birthday child and all participating siblings in this count. For safety, all party-goers must be within a 3 year age range for participation. Indoor Playground style party participants, 5 years old and under, require a caregiver to accompany them in the gym for the duration of the party.

We understand that it is hard to keep guest lists from growing, but please be respectful of this policy so we can work together to make this the best party for your child! 

Waivers: All party attendees must have a current online waiver completed by the child’s legal parent / guardian for birthday party participation. If your child will be carpooling to the party or dropped off by someone other than their legal parent / guardian, please be sure to complete this in advance.

Reminder: To avoid disappointment, we highly recommend you book early. Our parties book up 2-3 months in advance.

If a request for transfer is received with a minimum of 48-hours notice before the event date, you may transfer your registration to another date with availability at no additional charge. 

• Only one transfer is permitted per registration. 
• No transfers will be permitted with less than 48-hours notice to ensure proper staffing.

If your child is ill or, for any reason, misses the event, we will not be able to provide a credit and / or refund. Medical cancellations will receive an account credit and / or refund if notice is given prior to the event and a doctor’s note is provided. If we are presented with a doctor’s note after the activity has passed, we cannot issue credits or refunds.

• We ask that adults complete the check-in process for our younger gymnasts to ensure attendance is accepted and accurate for all students.
• Students who are dropped off or do not have an adult present, will be required to self-check-in prior to class.
• If you arrive more than 30 minutes after class has started, please check-in directly with a Member Services Coordinator at the front desk.
• Check-in is a crucial part in our required contact tracing efforts, and we thank you for ensuring it is completed for every class.
• It is also important for adults to meet their child in the lobby after class for pick-up. 

It’s important to pick up and drop off participant’s on time. We have a flexible 5-minute window to pick up your child. Any pick-ups after this time will be charged $5 per 5 minutes and this balance will be applied to your account. If there is an emergency, please call the gym and we will do our best to accommodate. Please be respectful of our staff – leaving work at the end of their shift is important to them too!

Parent supervision is required in the viewing area prior to the class start time. No early unsupervised drop off is permitted. Siblings not attending a class must be supervised by a parent / caregiver in the facility at all times.

Even with highly trained instructors, it is impossible to eliminate the danger in gymnastics. Gymnastics is inherently dangerous because it is physically demanding and immovable equipment creates the risk of injury. While most injuries are minor, some can be extremely serious: severe pain, broken bones, damage to internal organs, and in extreme cases, total paralysis or death can result from landing improperly on the head, neck, or back.

If you have a specific safety concern, we are happy to discuss it. Please talk to one of our coaches or our Member Services Staff.

You may complete this information online before the first class, or you can stop by the front desk, and our Member Services Staff will be happy to assist you.

• Please wear fitted soft clothing without zippers, buttons, or snaps – bike shorts, leggings, basketball shorts, sweats, fitted shirts, t-shirts, tank tops, or leotards.
• Kids can either be barefoot, or may wear grippy socks (socks with rubber dots on the bottom). 
• Please refrain from wearing jewelry, earrings, belts, jeans or loose fitting clothing.
• Long hair must be tied back.
• Please bring a pre-filled water bottle – we have water filling stations available in our facilities

Please indicate any special circumstances under the medical notes in your online profile so our staff is aware prior to commencement of classes. In most cases, we request that a Medical Care Plan, signed by a healthcare provider, is on file for students with life-threatening allergies and / or medical conditions to ensure safe participation while in our facility. Each situation will be handled on a case-by-case basis, keeping in mind a safe and high-quality experience for all.

We accept no responsibility for articles left behind. SGA staff are not permitted to accept responsibility for personal articles and all items left on the premises will be placed in lost and found. 

All water bottles left will be thrown away and all lost and found items will be donated on a monthly basis.

Photographic, audio or video recordings may be used for the following purposes:

• Promotional presentations
• Informational demonstrations
• Educational demonstrations
• Fundraising presentations

SGA will post notices at the entrance of our facility when photographers are on-site taking photographs and video recordings for promotional purposes. Participants who do not wish to be photographed may choose not to participate in their enrolled class or event. No credits and / or refunds will be provided under these circumstances.

In the event that Seattle Gymnastics Academy must cancel a program offered at our facility due to unforeseen circumstances that are beyond our control (including coach illness, extreme weather, power outage, gas leak, global pandemic, etc.) we will provide a non-refundable account credit for any missed classes.